(Windows 8/10) Search > paste %appdata%\Apple Computer\MobileSync\Backup and press enter. (Windows 7/Vista/XP) Start > Run > paste %appdata%\Apple Computer\MobileSync\Backup and press enter. This will open your user account's Library folder.įrom Library, navigate to Application Support > MobileSync > Backup. Hold the Option key and select the Go menu. Navigate to the iTunes iPhone/iPad/iPod backups folder. If you're using an iPhone XS or iPhone XS Max, you'll need these instructions to get your iPhone UDID instead. The Serial Number field will switch to your iPhone's UDID. In iTunes, click on Serial Number in the Summary section for your iPhone.Read and follow these steps to delete the corrupt iPhone backup manually. If the previous corrupt backup doesn't show up in iTunes, then we'll need to delete the backup manually. Corrupt Backup, Can't Back Up - Fix #2: Delete the old backup manually. Open iTunes > Preferences > Devices to delete your corrupt iPhone backup.
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