Make a Ubisoft Store Account: When you make a Ubisoft Store account and purchase Ubisoft games through the Ubisoft Store, you get access to exclusive perks, including exclusive Ubisoft Store-only sales. Once you have an account, sign into it and you can contact the support team or open a support case. You just need to have an email address and create a password. If you haven’t already got one, then it’s really easy to set one up. To contact Ubisoft you need to have a Ubisoft account. Returning a physical item to Ubisoft can be done within 30 days of delivery, but it needs to be unused and in its original packaging (for games this includes the plastic wrap still being on the game). Ubisoft does not offer refunds on consumables, digital console keys, downloadable content like expansions, in-game currency, and purchases from their in-game stores. For digital PC game orders, you can request a refund within 14 days of purchase but you will need to have played the game for less than 2 hours to qualify for a refund. There are two different return policies at Ubisoft. The Multi-Access plan costs $17.99 a month and you can play your games on any device you choose. The PC Access plan costs $14.99 a month but you can only play the games on a PC. There are 2 plans for Ubisoft+, the PC Access plan and the Multi-Access plan. The benefits include receiving monthly rewards, getting access to hundreds of games (including new releases!) and you can play your games from the Cloud - this means you can play on any device you want to, including laptops, your mobile or the television. Ubisoft+ is Ubisoft’s monthly subscription plan that gives you access to loads of benefits. You can choose from more shipping options at an additional cost at the checkout. Alaska, Guam, Hawaii, Puerto Rico, Northern Mariana Islands, and AFO/APO are not included in the free standard shipping offer. Yes, free standard shipping is available on orders from the Ubisoft Store to the United States mainland. Continued abuse of our services will cause your IP address to be blocked indefinitely.FAQs Does the Ubisoft Store offer free shipping? Please fill out the CAPTCHA below and then click the button to indicate that you agree to these terms. If you wish to be unblocked, you must agree that you will take immediate steps to rectify this issue. If you do not understand what is causing this behavior, please contact us here. If you promise to stop (by clicking the Agree button below), we'll unblock your connection for now, but we will immediately re-block it if we detect additional bad behavior. Overusing our search engine with a very large number of searches in a very short amount of time.Using a badly configured (or badly written) browser add-on for blocking content.Running a "scraper" or "downloader" program that either does not identify itself or uses fake headers to elude detection.Using a script or add-on that scans GameFAQs for box and screen images (such as an emulator front-end), while overloading our search engine.There is no official GameFAQs app, and we do not support nor have any contact with the makers of these unofficial apps. Continued use of these apps may cause your IP to be blocked indefinitely. This triggers our anti-spambot measures, which are designed to stop automated systems from flooding the site with traffic. Some unofficial phone apps appear to be using GameFAQs as a back-end, but they do not behave like a real web browser does.Using GameFAQs regularly with these browsers can cause temporary and even permanent IP blocks due to these additional requests. If you are using the Brave browser, or have installed the Ghostery add-on, these programs send extra traffic to our servers for every page on the site that you browse, then send that data back to a third party, essentially spying on your browsing habits.We strongly recommend you stop using this browser until this problem is corrected. The latest version of the Opera browser sends multiple invalid requests to our servers for every page you visit. The most common causes of this issue are: Your IP address has been temporarily blocked due to a large number of HTTP requests.
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